Troubleshooting Playbooks

Playbook campaigns can experience many of the same errors standard Facebook and Instagram advertising campaigns experience.

If you do not see the error you're experiencing with your playbook, visit Troubleshooting Facebook and Instagram advertising campaigns for more troubleshooting.

If you still cannot find your error listed, contact [e-mail].

Dynamic Events Ad error: “No Valid Products In Catalog"

The "no valid products in catalog" error occasionally happens just after a campaign launches. It takes some time for our system to grab and populate all information from catalogs, particularly for larger catalogs. If this error is still showing on your campaign dashboard after 24 hours, contact [e-mail].